Terms of Service

1. Agreement to these terms

These Terms of Service ("Terms") are a legal agreement between you and TITB Co., Ltd. ("TITB", "we", "us"), registered in Cambodia, governing your access to and use of the GeoAttend applications, website, and related services (together, the "Service").

By creating an account, signing in, or using the Service, you agree to these Terms. If you use the Service on behalf of an organization, you confirm that you are authorized to accept these Terms for that organization. If you do not agree, do not use the Service.

2. The Service

GeoAttend is a workforce attendance and management platform. It lets employers configure work sites and geofences, and lets employees record check-ins and check-outs that are verified against those geofences, along with related features such as rosters, shifts, leave, overtime, corrections, and approvals.

Access to the Service is normally provided through your employer or organization, which controls your account, your work site configuration, and the data recorded in it. Your employer's policies and agreements with TITB apply in addition to these Terms. If there is a conflict, the signed agreement between TITB and your employer prevails for that organization's use of the Service.

The Service is an attendance record-keeping tool. It is not a payroll system, a legal timekeeping authority, or a substitute for your employer's own record-keeping and compliance obligations.

3. Accounts and eligibility

• You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service.
• Accounts are created by your employer or its administrators. You may not create accounts for others or share your account.
• You must provide accurate information and keep it up to date.
• You are responsible for keeping your password confidential and for activity under your account. Notify us promptly if you suspect unauthorized access.
• Administrators are responsible for the accuracy of the employee, site, and geofence data they configure, and for obtaining any consents required from their employees.

4. Acceptable use

You agree not to:

• Falsify your location, use mock-location tools, or ask another person to check in or out on your behalf
• Tamper with the app, its data, or its synchronization process
• Reverse engineer, decompile, or attempt to extract source code, except where the law expressly permits it
• Access accounts, sites, or data you are not authorized to access
• Use the Service to harass, discriminate, or violate another person's rights
• Interfere with the Service's operation, security, or availability, including by automated scraping or excessive load
• Use the Service in violation of applicable law, including labour, privacy, and data protection law

We may suspend or terminate access for material or repeated violations, or where required to protect the Service or other users.

5. Location and attendance data

The core function of GeoAttend requires access to your device's location while you check in or check out. By using the attendance features, you consent to that collection as described in our Privacy Policy. You can withdraw location permission in your device settings, but check-in will then not work.

6. Subscriptions, fees, and billing

Paid plans are billed to the subscribing organization according to the order form or plan selected at sign-up. Unless your agreement states otherwise:

• Fees are based on the plan and the number of active seats, and are stated exclusive of applicable taxes
• Subscriptions renew for the same period unless cancelled before the renewal date
• Trial or free-tier limits are described on our pricing page and may change with notice
• Fees already paid are non-refundable except where required by law or expressly stated in your agreement
• We may change prices with reasonable advance notice, effective at the next renewal

If your organization's subscription ends, access to paid features may be limited or suspended. Employee data is handled after termination as described in our Privacy Policy and your organization's agreement.

7. Intellectual property

The Service, including its software, design, text, graphics, and trademarks, is owned by TITB or its licensors and is protected by applicable intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for its intended purpose during your subscription.

You and your employer retain ownership of the data you submit. You grant TITB the rights needed to host, process, and display that data to provide the Service, as described in the Privacy Policy.

"GeoAttend" and associated logos are trademarks of TITB. You may not use them without prior written permission.

8. Third-party services

The Service relies on third-party platforms, including Apple Push Notification service, Google Firebase, app stores, and hosting providers. Your use of those platforms may be subject to their own terms. We are not responsible for third-party services we do not control.

9. Availability, changes, and support

We aim to keep the Service available and secure, but we do not guarantee uninterrupted or error-free operation. We may modify, deprecate, or discontinue features, and we may perform maintenance that temporarily affects availability. Where changes materially affect paid features, we will give reasonable notice.

Support is available through the channels listed on our Support page. Response times are targets, not guarantees, unless your agreement says otherwise.

10. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that location verification will be accurate in every environment or that the Service will meet every compliance requirement of your organization.

Nothing in these Terms excludes warranties or rights that cannot be excluded under applicable law.

11. Limitation of liability

To the maximum extent permitted by law, TITB will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity, arising from or related to the Service.

Our total aggregate liability arising from or related to the Service will not exceed the amount your organization paid to TITB for the Service in the twelve months before the event giving rise to the claim. These limits do not apply to liability that cannot be limited by law.

12. Suspension and termination

You may stop using the Service at any time. Your employer may suspend or remove your account. We may suspend or terminate access if these Terms are breached, if required by law, or if continuing would create a security or legal risk. On termination, your right to use the Service ends, and data is handled as described in the Privacy Policy.

Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and governing law — will survive.

13. Governing law and disputes

These Terms are governed by the laws of the Kingdom of Cambodia, without regard to conflict of law principles. The courts of Phnom Penh have exclusive jurisdiction over disputes, unless applicable consumer law or a signed agreement provides otherwise. Before filing a claim, please contact us so we can try to resolve the issue informally.

14. Changes to these terms

We may update these Terms from time to time. We will post the revised version here and update the effective date. Material changes will be notified to account administrators before they take effect. Continued use after the effective date means you accept the revised Terms.

15. Contact us